Before you Visit

Health and Saftely Tips to protect against COVID-19

Experience the Tropics

Suspension of Boardwalk Assist

Boardwalk Assistance is temporarily suspended due to Covid-19.

We are temporarily unable to grant entry to those who require mobility aids such as wheelchairs, canes, walkers, crutches, knee scooters, and other forms of Boardwalk Assistance.
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New Hours

Please take notice of our temporary adjusted hours of operation.

Temporary Hours

Monday - Friday, 9am - 4pm

We are closed on the weekends and last entry is at 3pm.
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Credit Card Only

The Garden has temporarily transitioned to electronic payments ONLY.

We are currently accepting all credit and debit cards. NO cash or checks.
View Rates
our additional covid safety measures:

Hours of Operation

Our temporary Garden hours are Monday-Friday from 9am to 4pm.

Please Note: Last entry into the Garden is at 3pm. We will be closed on Saturdays and Sundays.

Rates

  • Adults$25
  • Kama’aina$20
  • Active Military$20
  • Children (6-16) $12
  • Kama’aina keiki$10
  • Children (under 6) Free

Due to COVID, we are temporarily unable to grant entry to those who require mobility aids such as wheelchairs, canes, walkers, crutches, knee scooters, and Boardwalk Assistance. We value the health of our employees and guests and at this time we have no way of maintaining a safe social distance to help mobility challenged guests in and out of the Garden. Please bear with us and monitor our website and social media for updates regarding Boardwalk Assistance. Mahalo for your patience and understanding.

How to Get Here

Take the Scenic Route!

No matter what part of the island you’re coming from, we encourage you to take the Scenic Route (Old Mamalahoa Rd). Sometimes, GPS will misdirect you down a dirt road (Old Onomea Rd.) While this route will get you here, it is not recommended since the Scenic Route is easier (and prettier too)!

 

Coming from Hilo

At about 7 miles north of Hilo, turn right at the large blue highway sign that says “Scenic Route” on the right side of the road. About 2 miles down on the left is our Visitor Center and parking lot.

 

Coming from Kona

Travel south on Route 19 along the Hamakua Coast until you pass the 8 mile marker. Look for the blinking yellow light with a sign that says “Old Mamalahoa Hwy” on the right side of the road. Make the next left onto the Scenic Route. About 1.5 miles on the right is our Visitor Center and parking lot.

What to Bring

To make the most of your visit, we suggest you bring the following things:

COMFORTABLE SHOES

Sections of our boardwalk are steep and can get slippery. Bring shoes with some grip.

INSECT REPELLENT

Biodiversity means sharing space with bugs. Practice healthy boundaries by bringing some repellent.

CAMERA

Clear up your memory card and charge your batteries. There are infinite photo opps in the Garden.

SUNSCREEN

While the tree canopy provides great shade in the Garden, the Hawaiian sun is not to be taken lightly. Bring some SPF and make sure it is reef-safe.

WATER

It can get hot here in Hawaii so hydration is important. Currently we do not have a bottle fill tap so bring a full water with you to stay hydrated.

SNACKS

Bring some trail snacks or even a light lunch to enjoy at one of our many picnic tables throughout the Garden.

We got you covered!

Don’t worry if you forgot anything our Visitor Center has snacks, water, ponchos, insect repellent, sunscreen and an array of wonderful souvenirs and gifts.

It does rain in the rainforest!

Walking in the garden on light rain days can also be magical. There is a fairly dense canopy of trees which helps shield the paths, and we offer complimentary umbrellas upon availability! Most important is to bring a good pair of walking shoes, preferably waterproof.

Accessibility

Due to Covid-19: We are temporarily unable to grant entry to those who require mobility aids such as wheelchairs, canes, walkers, crutches, knee scooters, and other forms of Boardwalk Assistance. We value the health of our employees and guests and at this time we have no way of maintaining a safe social distance to help mobility challenged guests in and out of the Garden. Please bear with us and monitor our website and social media for updates regarding Boardwalk Assistance. Mahalo for your patience and understanding.

What we're doing to prevent the spread

Although the risk of COVID-19 cannot be eliminated, we are committed to enhance standards in effort to keep you as healthy and safe as possible.

Temperature Checks

Temperatures will be checked before entry. If you or anyone in your party has a high temperature upon check in, we will ask that your entire party visit another time.

Sanitize upon Entry

Hand sanitation stations will also be available throughout the garden.

Boardwalk Assist

Boardwalk assistance is temporarily suspended.

New hours

The garden will be open Monday – Friday, from 9am – 4pm, and the last entry is at 3pm.

Social Distancing

6 feet of space between parties/groups is required.

Masks required

Face Coverings are required throughout the property for guests 6 years and older.

umbrellas

We will not be loaning umbrellas out to guests, please bring your own.

Credit Card Only

Cash will not be accepted as a form of payment for garden entry.

Closed Gift Shop

The garden gift shop will be closed until further notice.

PRO TIPS FOR FREQUENT VISITORS